Delivery & Track Order

When will my order be shipped?

If your order doesn't require any customisation, we aim to ship it within 1 to 3 working days of your order. However, if your order needs to be customised, we require 5 business days to process it before shipping.

If your order hasn't been shipped within 7 working days of placing it, please contact our customer service team for assistance.

Once your order is dispatched, we'll send you a tracking number so that you can monitor its progress.

PS: If you don't receive the email with the tracking number, please check your spam folder as it may have been filtered there.

When will my order arrive?

The shipping time for your order will vary depending on the logistics method you choose. If you select standard shipping, your order will usually arrive within 10-25 working days. However, if you opt for expedited shipping with DHL or FedEx, you can expect your order to arrive within 8-15 working days, although this may incur an additional fee.
Please note that DHL may not be available in certain parts of the country. If this is the case, we'll provide alternative shipping options that are appropriate for your location.

Once your order has been dispatched, you'll be able to track its progress on the shipping company's website. The shipping time will commence from the moment that the tracking website uploads information about your package.
If you need your shirt to arrive as soon as possible, we recommend choosing the express shipping option. Do bear in mind, though, that this option will come with an extra fee.

How to track my order?

Log in to your account - 'My Orders' - 'Order Details' - click on "Tracking number"
If the logistics information is not updated, please contact us

*If the logistics information is not updated, please contact us.If the shipping time is more than 30 days and it has been more than 60 days, please contact us, and we will resend the package to you for free.

*If the package is lost or seized by customs, please contact us, and we will resend the package to you for free and ensure that you receive it.

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